Real Estate Use Case
We provide dedicated virtual assistants to startups and enterprise teams worldwide. Whether you need help with administrative tasks, customer support, or specialized projects, our virtual assistants are here to make your life easier.
Real-Life Real Estate Business Use Cases
We provide dedicated virtual assistants to startups and enterprise teams worldwide. Whether you need help with administrative tasks, customer support, or specialized projects, our virtual assistants are here to make your life easier.

CASE 1: SCALING A REAL ESTATE BUSINESS
Problem:
A busy Toronto-based agent found themselves overwhelmed by a constantly growing to-do list of property listings, client calls, and administrative tasks. Important leads slipped through the cracks due to insufficient follow-up, halting the agent’s ability to negotiate and close deals effectively.
Our Approach
Our Approach
- Workflow Audit
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- Investigated the agent’s day-to-day schedule and CRM usage.
- Discovered repeated tasks—like updating multiple listing platforms—that ate up substantial time and led to missed calls from new prospects.
- Dedicated Virtual Surfer
- Matched the agent with a Virtual Surfer adept at real estate processes, ensuring quick, accurate adoption of industry best practices.
- Focused on an empathetic communication style for buyer and seller inquiries, so clients felt valued and well-informed.
- Time Optimization Strategy
- Centralized listing updates on Zillow, Realtor.ca, and the agent’s personal website, ensuring uniform property information.
- Automated follow-up emails and texts to new leads, preventing cold leads from languishing.
Solution
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- Property Listing Management
- The Virtual Surfer uploaded professional photos and refined property descriptions that highlighted unique selling points (e.g., energy-saving features, proximity to community parks).
- Ensured every listing remained fresh and error-free, crucial to cultivating trust and interest among buyers.
- Client Inquiry Response
- Monitored emails and phone lines, guaranteeing potential buyers received near-instant attention.
- Scheduled showings and property tours based on location, property type, and client availability.
- Calendar Coordination
- Synced the agent’s various commitments—property showings, open houses, community events—into a single, user-friendly schedule.
- Set up appointment reminders to reduce no-shows and last-minute cancellations.
- Property Listing Management
Result
Lead conversion soared by 35% over two months, with faster engagement fueling buyer confidence.
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- The agent closed three additional deals promptly thanks to consistent, high-quality follow-ups.
- Freed from repetitive admin tasks, the agent could focus more energy on negotiations, forging deeper client relationships.
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CASE STUDY
How can we help you?
Contact us at the Consulting WP office nearest to you or submit a business inquiry online.
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- Support@luxlegacy.com
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